Quality Assurance

The business had a quality assurance policy, so customers would not worry about buying a defective product that would cost them time and money.

After the government found high levels of cadmium in ELC energy drinks, the company decided to spend more money on quality assurance so they wouldn't get put out of business.

At Global Corp., one can tell the employees have quality assurance on their mind as we observe them inspecting the developing products to makes sure they are meeting any specific requirements.

Software Quality Assurance (SQA) is a set of activities for ensuring quality in software engineering processes (that ultimately result in quality in software products). It includes the following activities:

Process definition and implementation

• Auditing
• Training

Processes could be:

• Software Development Methodology
• Project Management
• Configuration Management
• Requirements Development/Management
• Estimation
• Software Design
• Testing
• etc
Once the processes have been defined and implemented, Quality Assurance has the following responsibilities: identify weaknesses in the processes correct those weaknesses to continually improve the process