B2B and B2C Web Portals

Now it is becoming difficult to gain an edge over the competitors in the world of eCommerce.

B2B is a business activity based on the internet which wraps the entire business dealings from business marketing to final deals.

B2B/B2C web portals are designed to provide a variety of services including news, Web searches, discussion groups, shopping, e-mails &links to other sites. Our web portal solution is a website on the internet to provide the custom-made capability to their visitors. In addition to that, our business web portals are created to share the connection in workplaces. An additional business-driven requirement of portals is that the content must have the capacity to work on several platforms. In every module, any no of Modules; Events & Roles can be added by the administrator through its Administration module.

Document Management

A document management system is much more than just cloud storage. But the answer to this question is yet to be sufficiently answered by the majority of document management vendors, for they focus too much on describing document management system features, not the office problems they solve.

Before describing features native to this powerful software, we will first discuss DMS in terms of the benefits reported by our customers at our Edge User Conferences and within our customer success stories—terms which everyone can understand. These benefits are just some of the reasons organizations are going paperless through document management solutions at unprecedented rates.

Business Intelligence

What is Business Intelligence (BI)?

The term Business Intelligence (BI) refers to technologies, applications, and practices for the collection, integration, analysis, and presentation of business information. The purpose of Business Intelligence is to support better business decision making. Essentially, Business Intelligence systems are data-driven Decision Support Systems (DSS). Business Intelligence is sometimes used interchangeably with briefing books, reports, and query tools, and executive information systems.

Importance of Business Intelligence tools or software solutions

Business Intelligence systems provide historical, current, and predictive views of business operations, most often using data that has been gathered into a data warehouse or a data mart and occasionally working from operational data. Software elements support reporting, interactive “slice-and-dice” pivot-table analyses, visualization, and statistical data mining. Applications tackle sales, production, financial, and many other sources of business data for purposes that include business performance management. Information is often gathered about other companies in the same industry which is known as benchmarking.

Enterprise Resource Planning

ERP software suites are built to collect and organize data from various levels of an organization and connect business activities across departments. A structured approach to ERP can help a company standardize and automate its business processes and improve the efficiency of operations. In addition to saving time and money, an integrated approach to managing business processes ensures that everyone is working with the same data and watching the same key performance indicators (KPIs).

Organizations tend to realize they need ERP software when they begin outgrowing their business systems, especially when business systems are composed of disparate applications collected over time. As the gap widens between what business software is capable of doing and what business processes need, pain points begin to emerge and this often leads to a search for ERP software capable of integrating workflows. There is no one-size-fits-all model for ERP software, and companies have a variety of deployment options.

Content Management

The content of your website is what draws traffic and so it is vital to ensure that it offers fresh and relevant content. This makes it important for your website to have a content management system or CMS that makes it easy for you to edit, add, and remove content. Often more than one person adds and edits a website’s content and this increases the need for CMS development so you can keep a track of changes made to the content even if you don’t share the same workspace.

At Xmedia we consider CMS development to be an integral part of your website development and ensure that we offer a CMS that is ideal for your business website and its requirements. We take into account all the content management needs of your website and offer a system that is easy to master and use.

Customer Relationship Management

Customer relationship management (CRM) refers to the principles, practices, and guidelines that an organization follows when interacting with its customers. From the organization's point of view, this entire relationship encompasses direct interactions with customers, such as sales and service-related processes, and forecasting and analysis of customer trends and behaviors. Ultimately, CRM serves to enhance the customer's overall experience.

With the growth of the Internet and related technologies, customers are concerned about the privacy and safety of their personal information. Therefore, businesses need to ensure the storage and analysis of their customer data have the highest levels of protection against cybercriminals, identity theft, and other breaches of security.